Privacy Policy

Last updated: May 7, 2026

  1. Who We Are

HB BIKE is a cycling experiences and coaching business based in Barcelona, Spain, offering bike tours, cycling coaching, workshops, and selected premium bicycle services.

Business Name: HB BIKE
Location: Barcelona, Catalonia, Spain
Email: info@hbbiketours.com
Phone: +34 631 08 18 19
Website: hbbiketours.com

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

  1. Information We Collect

We may collect the following information when you contact us, request services, or use our website:

  • Full name
  • Email address
  • Phone number
  • Address (only when necessary for pickup/delivery services)
  • Bicycle information related to repair or maintenance
  • Payment information
  • Website usage data (cookies, analytics, IP address, browser type)
  1. How We Use Your Information

We use your information to:

  • Organize and provide bike tours and cycling experiences
  • Manage coaching sessions and training services
  • Organize cycling workshops and educational activities
  • Manage appointments and customer communication
  • Send invoices and payment confirmations
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell your personal information.

  1. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Your consent
  • Performance of a service contract
  • Legal obligations
  • Legitimate business interests
  1. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

  1. Sharing Your Information

We may share data with:

  • Payment providers
  • Hosting or website service providers
  • Delivery or transportation partners
  • Legal authorities if required by law

All third parties are required to handle your data securely.

  1. Cookies

Our website may use cookies and analytics tools to improve functionality and user experience.

You can disable cookies through your browser settings.

  1. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: [your email address]

  1. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

  1. Contact

If you have questions regarding this Privacy Policy, please contact:

HB BIKE
Email: info@hbbiketours.com
Phone: +34 631 08 18 19